Included Services
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automated backups and monitoring
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software and security updates
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management and maintenance of the required software licences
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technical monitoring of the website
Software Licences
Various software products and extensions are used to operate the website.
Klaus Fuchs Communication uses, in some cases, multi-site licences that are shared across several customer projects. The costs for providing, managing and maintaining these licences are included in the support fee.
All licences remain the property of Klaus Fuchs Communication or the respective software vendor and may not be transferred to third parties.
Individual Support
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support for existing website functions
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technical advice related to the website
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troubleshooting and minor corrections
The following services are not included:
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complete redesigns
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development of new features
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major structural modifications
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migrations and relaunches
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custom programming work